Seed kits FAQs



Please visit our product page to find the corresponding seed kit. The seed kit setup procedure was at the bottom of the page.



  • Selected aspara seed kits are non-GMO and/or organic.

  • We have different seeds supplied to different countries, for details, see label on your seed kit packing.



  • Our seed capsules are 100% biodegradable.

  • The basket is made of a plant polymer called PLA (polylactic acid), which is biodegradable and less harmful to the environment than traditional plastics.



  • The time it takes for different seeds to germinate may vary.

  • You can extend the germination stage using the aspara app or the control panel manually.

  • If the seed capsules do not germinate within 3 weeks of planting and yet are within their use by date, please keep the grow basket, grow media and contact our Customer Support. You may need to provide the photo of the back of your original seed kit box and your purchase proof to an authorised aspara service centre. We will compensate your non-germinated seed capsule with a pack of seed (type depends on stock) or something of similar value (e.g. coupon).



  • You can. However, we would recommend using aspara seed capsules as we have developed unique planting programs for our selected seeds.

  • Also, we will have no guarantee on your germination and planting if you are using your own seeds. We are continue to develop different kind of seed perfect with aspara, you are welcomed to share your thought via our social media pages. Or you can also email us at info@aspara.hk.



    • Place an order via our e-shop or through your local authorised stores.



  • Please check if any notifications have been ignored. 

  • We would suggest you to connect aspara to the aspara app to monitor the plant conditions.



  • It depends on the type of plants, green lettuce takes around 28 days to be fully grown.

  • You can check your planting status in the aspara app.

  • You can refer to the suggested harvest time shown in app or website.



  • Most bugs and flies are attracted to open water sources. aspara smart grower is a concealed hydroponic system with no water exposed. So, please don’t worry about insects!

  • If you are growing fruit or root plants (e.g. tomato, radish), we would suggest you to harvest on time. Rotten fruits on plant or grow tray may attract insects.



  • Please add nutrients according to the instructions.

  • We would recommend using our nutrients for the best plant growth.

  • If it is not your first time planting, try washing all your aspara removable parts (grow tray and tank all parts). We will recommend you to clean your aspara and replace all the water after your each planting to make sure your system is clean so that your plants of next planting will not be affected.



  • We would recommend pruning which promotes larger harvests.

  • Pinch off sprouts and branches start to grow off of the central stem, and (with) leaves that look dry or dead. These little sprouts and branches will rob the plant of nutrients. Pinching them off makes sure your growing cherry tomato plants will continue to flourish. You will need the pruning when the stems are around 15-20cm (6-8in) tall. Pinch off stems higher than 15-20cm (6-8in) to make sure the plant is not too tall. Plant too tall will burn and you may also burn your grower!

  • Increases the amount of nutrients can improve fruit productions.


    • If you cannot find your answer above or you need our support, seek help from our Customer Support.